SHIPPING & RETURNS

Please allow 1-2 weeks for your custom product to be created, before shipping with your chosen shipping speed at checkout.
We ship worldwide using secure and reliable carriers.
Shipping fees vary depending on the destination and shipping method.
We will provide a tracking number once your order has been shipped.
Orders over $99 USA / $199 INTL receive free shipping.
Orders under $99 USA / $199 INTL will be charged for shipping costs depending on your chosen delivery method and country. Full prices and speed options will be displayed at checkout.
*please allow a few days extra to ship during holidays & site-wide sales.

No returns on personalized items. Customized jewelry orders are final sale and cannot be returned or exchanged. We will confirm the design with you before shipping.
Finished products can be returned or exchanged within 30 days of purchase, please provided they are in their original condition and packaging.
Shipping fees for returns/exchanges are the responsibility of the customer, unless the product is defective or damaged.
To initiate a return or exchange, please contact us with your order number and reason for return/exchange.

About